Train firm warns people ‘do not travel’ after system issue brings down services


There are currently 107 cancelled services, with journeys to the likes of Manchester, Newcastle and Liverpool all impacted (Picture: PA)

TransPennine Express has issued a ‘do not travel’ alert today as a ‘system issue’ wreaks havoc across its entire network.

There are currently 107 cancelled services, according to the company’s website.

Trains to locations such as Manchester Piccadilly, York, Newcastle and Leeds are all affected.

TransPennine Express customer service and operations director Kathryn O’Brien said: ‘Due to a significant rostering system issue, today we are experiencing a high level of unplanned cancellations and disruption across our network.

‘We know this will have a significant impact on customers travelling with us today and sincerely apologise for any disruption caused.

‘We are working hard internally and with our system provider to resolve the situation as soon as possible.

‘We are doing all we can to keep customers on the move but while problems persist, we advise customers not to travel and to seek alternative means of transport.’

Scores of services have been cancelled today (Picture:

TransPennine Express operate long distance inter-city services in the north of England and into the Central Belt of Scotland.

There were further delays and cancellations earlier this week.

Yesterday, the rail company said the ‘ongoing impact of higher-than-normal sickness levels and a number of other issues including a training backlog as a direct result of Covid’.

TransPennine Express has also been hit by workers not volunteering to do paid overtime on rest days and infrastructure faults.

The company’s workers who are members of the Rail, Maritime and Transport union and Aslef are also repeatedly striking in long-running disputes.

Anthony Smith, chief executive of watchdog Transport Focus, previously told the Commons’ Transport Select Committee that industrial action had ‘undermined’ the company’s ‘ability ‘earlier this month ‘the industrial relations issues have been very corrosive and have clearly undermined (TPE’s) ability ‘to provide a reliable service’.

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